Ways to contact our helpdesk:

Via email

You can send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it which will create a ticket for your request.

Customers can return to the support centre at any time to view the status of the issues they have raised.

Priority issues should contain "PRIORITY" within the subject .

Via telephone

You can call AdInsight support on 0844 77 44 571 between the hours on 9am and 5pm to speak to an operator.

Outside of these hours you may leave a message or send an email to the above address to raise a ticket.

In person

We can arrange for a training session for you or your company at our offices on the Manchester Science Park. Please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information.

Prices vary.