Q: How much does AdInsight cost?
A: Our solution starts at just £60/month, but the total cost depends on your requirements, like how many campaigns you want to track and what type of tracking numbers you want to use (local, toll free, national, etc). REQUEST PRICING INFORMATION
Q: What type of numbers can be tracked?
A: We can track all UK based telephone numbers, including local, national and all premium rate numbers. Our instant setup solution allows for 0844 numbers, which you can upgrade at any time to any UK geographic number or 0800,0808,0870,0845 etc. We have a pool of over 4 million numbers.
Q: Do I need additional phone lines?
A: No, the AdInsight tracking number simply redirect to one of your existing phone lines, so you don’t need any additional phone lines.
Q: Do I need to invest in additional hardware?
A: No, AdInsight runs on our servers and links in seamlessly with your existing telephone infrastructure.
Q: I have a traditional phone line; will I need to upgrade it to use AdInsight?
A: No, AdInsight can link into any phone system, so no hardware upgrades are necessary.
Q: Will I need to install any software?
A: No, AdInsight runs on our servers and does not require any software installation on your end.
Q: Why should I track calls using AdInsight?
A: AdInsight is not just a call tracking solution like most available systems; it tracks the leads, sales and profit generated from each individual ad as well. This data can then be used to identify underperforming ads so you can maximise your marketing budget.
Q: How long does it take to setup AdInsight?
A: AdInsight can be setup in less than 10 minutes if you want to use 0844 or 0845 tracking number. If you require different number the setup may take a little longer. We aim to have you setup in under 4 hours.
Q: Do you offer training?
A: AdInsight has been designed to be as user friendly as possible, however we do offer additional training if it is required.
Q: What data does AdInsight collect?
A: AdInsight collects a range of data from every call, including; call duration, talk time, wait time, geographical origin, time and date of call, call status (answered, missed, engaged), caller ID and the campaign which generated the call.
Q: How long does it take to analyse the data provided by AdInsight?
A: Not long at all, AdInsight has been designed to show you the most important data instantly so you can quickly determine what to do next when it comes to marketing your business. Additional time may be required for a more in depth analysis; however we do offer a data analysis and reporting service.
Q: How will AdInsight help by business?
A: It will show you exactly where your media efforts are working and where they can be improved, so you can save money by cutting advertising that does not work and increase profitability by focusing on adverting that does.
Q: How do I cancel an existing account?
A: Please send an email to the support desk detailing the username for the account, and unless specified we will take the date of receipt of the email and add your contractual notice period. The account will then be terminated. You must ensure all tracking numbers are removed from your advertising as they will be disconnected.
Q: How do I cancel an existing account?
A: Please send an email to the support desk detailing the username for the account, and unless specified we will take the date of receipt of the email and add your contractual notice period. The account will then be terminated. You must ensure all tracking numbers are removed from your advertising as they will be disconnected.

